Quality Assurance & Quality Improvement:
|
Scope:
|
To give understanding about both QA and QI so these are not
mixed with each other in understanding.
|
|
|
Quality Assurance
|
Quality Improvement
|
|
Focus
|
* Catches
" Bad Apples" People or work focus
|
* Examine and improve the process
|
|
* Eliminate the bad
performers
|
* Does not find fault
|
|
|
* Detect problems
|
* Integration into work
|
|
|
* A program
|
* Process oriented
|
|
|
* Result oriented
|
* Maintain standards and
systems
|
|
|
* Evaluate the out comes
|
* Focus on best
practices, so all can learn/benefit
|
|
|
|
|
|
|
|
|
|
|
Goal
|
* Meet the minimum
standards
|
* Ongoing process improvement
|
|
* Control
|
* Breakthrough
improvements
|
|
|
* Identify the outliers
|
* Identify the system
|
|
|
|
|
|
|
Who is
Involved |
* Usually 1 or 2 persons
in a facility
|
* Teams
|
|
* Committees
|
|
|
|
|
|
|
|
Driven By
|
* Regulations
|
* Organization
|
|
* Accreditation
|
* Data
|
|
|
* Knowledge of Peers
|
* Knowledge of all
|
|
|
* Special Cause variation
|
* Common & Special
causes examined
|
|
|
* Statistical Analysis
|
* Revision of performance
|
|
|
|
|
|
|
When
Occurs |
* Monthly Or Quarterly
|
* Continuous
|
|
|
|
|
|
Other
Differences |
* No Historical value or
Customer input
|
* Customer driven
|
|
* Assigned responsibility
for monitoring indicators
|
* Organization of a team comprises
of people that work in the process
|
|
|
* Ask WHO
|
* Ask WHY
|
|
|
|
|
|
|
|
|
Quality Improvement Means Process Improvement:
a) Steps to Quality Improvementb) Quality Improvement Tools
No comments:
Post a Comment